Returns and exchanges are accepted within 30 days of the purchase date for unused items. Items must be in their original condition, with all tags and packaging intact.
To initiate a return or exchange, please contact us through this website, or you can email us at: MOTOZAVODNIK@GMAIL.COM, within 30 days of the purchase date. We will provide you with a return authorization number and instructions.
The buyer is responsible for all shipping costs associated with returns and exchanges. We recommend using a trackable shipping method to ensure the safe return of your item.
Once we receive your returned item and verify its condition, we will process your refund within 10 business days. Refunds will be issued to the original method of payment.
If you would like to exchange an item for a different size or color, please contact us to initiate the process. We will do our best to accommodate your request. However, availability of the desired item cannot be guaranteed.
If you receive a damaged or defective item, please contact us immediately. We will inspect the item and provide a resolution, such as a replacement or refund.
Certain items, such as personalized or custom-made products, may not be eligible for return.